Zimbabwe cancels education year for 4.5 million after political and economic troubles

Thursday, October 9, 2008

Zimbabwe’s 4.5 million students will not receive what was once the golden standard of education in Africa—or any education at all this school year.

Political violence during the country’s recent presidential elections hit schools hard with strikes, murder and violence against teachers, and looting. Some schools were turned into places of torture after teachers were driven out.

The country’s educators were targeted by Zimbabwe’s ZANU-PF party, for alleged support of the opposition.

Now the country faces a second crisis due to economic troubles and an inflation rate of two trillion percent. The few teachers still around have seen their salaries made worthless and are unable to acquire teaching supplies. “We don’t even have chalk, or red pens, never mind books,” says Amos Musoni, one of the few teachers still working. Schools like the one where Musoni works have given up educating and simply entertain the children before sending them off for lack of equipment.

Not even Zimbabwe’s four top universities have been spared. The universities have been unable to open without funds, water, or electricity, like many public schools. College students, unable to register, are left waiting for more information.

Pass rates in the nation went from 72 to eleven percent, with many schools not seeing even one pass. Schools in the countries have not been able to prepare students for tests without timetables or even the results from last year.

Haitian earthquake: in pictures

Friday, January 15, 2010

Haiti was hit by a heavy earthquake with a magnitude of 7.0 on Tuesday, killing an unknown number of people, and destroying up to ten percent of buildings in the capital, Port-au-Prince.

No official death toll has been released as of yet, although the United Nations says that up to fifty thousand people may potentially have been killed. An estimated 300,000 more were left without homes.

In a special photo report, Wikinews looks at the extensive damage caused by the disaster.


To find more information about a certain image or to enlarge it, click it. For an in-depth textual report on the same subject, please see Haiti relief efforts: in depth.

Who Makes The Best Meal Replacement Shakes For Weight Loss?

Who Makes the Best Meal Replacement Shakes for Weight Loss?

by

Jamie Gaymon

If you’re reading this article, you want to know what company makes the best meal replacement shakes for weight loss, right? With so many products available in the marketplace, it can be tough to figure out which product does what. In my humble but accurate opinion, the Shakeology meal replacement shake offered by Beachbody is the premier product in the market for your weight loss needs.

[youtube]http://www.youtube.com/watch?v=H5RHyna1jfU[/youtube]

What are Shakeology Meal Replacement Shakes?

Shakeology meal replacement shakes were designed for the sole purpose of helping your body process nutrition as efficiently as possible. The more efficiently your body processes what you take in, the easier it becomes to burn off stored fat. If your body receives the nutrition that it needs, this will also serve to reduce hunger cravings, and helps to keep your blood sugar at steady levels. In fact, the meal replacement shakes offered by Shakeology, have official been certified as low on the Glycemic Index. The Glycemic Index (GI), put simply, is a measure of how carbohydrates react when they hit your bloodstream. When a product has a high ranking, it means your body will be more susceptible to a “sugar high”, and the following “crash”. For comparison, apples, oranges and pineapples all have a higher GI than Shakeology.

Do the Meal Replacement Shakes Work?

By themselves, the meal replacement shakes are an excellent nutritional resource. Unfortunately, there is no such thing as an exercise replacement shake. Regular exercise (3-6 times per week) should be introduced as well to achieve optimal results. As well, this doesn’t mean that you can replace one meal with a shake, and eat whatever you want to the rest of the day. But, in an independent study, Participants who combined the meal replacement shakes, a workout plan and our eating plan for 90 days dropped an average of 10 pounds and 2 inches off their waistline. They also improved digestion, increased energy levels, and lowered their total cholesterol on average by 30% and LDL (“bad”) cholesterol by 38% on average. Clearly, Shakeology works.

How Much Do Shakeology Meal Replacement Shakes Cost?

The truth of the matter is, replacing one meal per day with Shakeology meal replacement shakes will cost you no more than $4 per day. The challenge for most people is buying all at one time, vs. spreading the cost of the meals out over a month. When you really sit down and think about it, whether at a fast food restaurant or a gourmet cafe, it’s practically impossible to get a meal for $4, let alone one that has the nutritional value this one has. When it’s all said and done, if the dollar value of your health and weight loss goals isn’t AT LEAST $4 per day, maybe it’s time to re-evaluate whether you actually intend to reach those goals? Shakeology can be purchased by the bag or in individual packets. Each bag of meal replacement shakes contains 30 servings (a 30 day supply if one shake a day is consumed in place of a meal), while a box of single serving packets contains 24 servings. This product is also backed by a 30-day, bottom of the bag, money back guarantee. Buy the Shakeology meal replacement shakes, and use them for a month. If you dont begin to see and feel the benefits of Shakeology within the very first month of using it, or you are not 100% satisfied for any reason, send back whatever’s left, if anything, for a full refund guaranteed. We’re at the end of 2010, and to me, it seems like this was the fastest year ever. The crazy thing is, the end of 2011 will be here just as quickly. You can either look back at the end of next year with regret that you didn’t seriously go after your weight loss goals, or you can look back at how much you were able to accomplish towards hitting your weight loss goals. Shakeology meal replacement shakes are not the miracle cure for weight loss, but neither is doing NOTHING.

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Article Source:

ArticleRich.com

Four British energy suppliers face investigation into claims of misselling

Sunday, September 5, 2010

The Office of Gas and Electricity Markets (Ofgem), the regulator of the electricity and gas markets in Great Britain, has launched an investigation into four of the largest British energy suppliers over suspicions that they not be complying with face-to-face and telephone sales regulations. The four organisations facing scrutiny could be fined up to 10% of their annual turnover if it is found that they are breaking sales regulations. Scottish Power, npower, Scottish and Southern Energy and EDF Energy are all to face questioning by the organisation.

Ofgem has urged customers of the four companies to alert the energy regulator, “if they are concerned about the sales approach any domestic suppliers have taken when selling energy contracts, either face-to-face or by telephone,” according to a statement. “As part of the investigation process Ofgem will examine any evidence of non-compliance and consider whether there are grounds for exercising enforcement powers.”

New regulations on sales tactics by energy suppliers were recently introduced, and, Ofgem has said, energy suppliers must be “proactive in preventing misselling to customers both face to face and over the phone. Also, if suppliers are selling contracts face to face they must provide customers with an estimate before any sales are concluded. In most circumstances customers should also receive a comparison of the supplier’s offer with their current deal.” Only one in five consumers consider energy suppliers to be trustworthy, and 61% of people feel intimidated by doorstep sales people from energy companies. According to the organisation Consumer Focus, “complaints have declined since new rules came into effect this year, but suppliers still seem to be flouting the rules. Some customers are still being given misleading quotes and information, which leave them worse off when they switch provider.”

The newspaper The Guardian has reported that “householders are reporting that sales agents working for the energy suppliers are giving them misleading information and quotes which leave them worse off when they switch supplier.” Consumer Focus has said that if energy companies continue to break the rules, they could be banned from doorstep-selling completely. The report goes on to say that “new figures from helpline Consumer Direct show that while the number of complaints has fallen since last year, about 200 cases of mis-selling are being reported each month.” However, Scottish Power said it insists on “the highest standards possible for all of our sales agents”, and npower told the Financial Times that it was “confident that the processes we have in place mean that we comply with our regulatory obligations”. EDF added that it was “fully compliant with all obligations regarding sales of energy contracts”.

According to the regulator, the obligations are serious and must be followed by energy supplies, or they will face “tougher sanctions than those available under more general consumer protection law.” Ofgem has published a guide advising consumers what they should do should an energy salesperson contact them in person of by telephone. Improper sales tactics are still common in the industry—in 2008 an Ofgem investigation found that 48% of gas customers and 42% of electricity customers were worse off after switching supplier on the doorstep. Npower was fined £1.8 million in 2008 by the organisation, and Ofgem insists that they are “committed to taking action” over improper sales activities by energy companies. “Suppliers have existing obligations to detect and prevent misselling and new licence conditions were brought in following our probe to further increase protection for customers,” said Andrew Wright, a Senior Partner of the regulator. “We expect all suppliers to comply with these tougher obligations but if our investigations find otherwise we will take strong action.”

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Head of energy at Consumer Focus, Audrey Gallacher, called the investigation “a welcome step … to address years of customers getting a bad deal on energy prices on their doorstep. While many doorstep sales people will do a good job, the pay and rewards system continues to encourage mis-selling, despite years of regulation and voluntary initiatives. If better advice for customers and enforcement of the tougher rules doesn’t end the flagrant abuse of this form of selling the big question will be whether it should be completely banned.” Christine McGourty, director of Energy UK, which represents the leading gas and electricity companies, said that “the companies involved will collaborate with the Ofgem investigation and are awaiting further details from the regulator. Any sales agent in breach of the code will be struck off the approved energy sales register.” Which? chief executive, Peter Vicary-Smith, has said he considers the situation “shocking”, saying that the investigation “will do nothing to improve consumer trust in energy suppliers. We’re pleased that Ofgem has promised tough measures against any firms guilty of mis-selling. We hope it uses this opportunity to tighten rules around telesales so they are in line with those for face to face sales.”

SNP Westminster Energy spokesperson Mike Weir MP, however, said that the investigation “does nothing to tackle the real problem of fuel prices which leave many Scots facing great difficulty in heating their homes … Rather than tinkering around the edges Ofgem should be looking at how to reduce prices for vulnerable households.” Gareth Kloet, Head of Utilities at Confused.com, one of the UK’s biggest and most popular price comparison services, also welcomed the inquiry. “It is unacceptable for energy companies to mislead customers like this,” he said, adding that Confused.com has previously “urged energy providers to either stop the practice of doorstep selling or make it very clear to households that better deals are available online. There is no reason why door-to-door salesmen can’t show people online deals and even help households switch to them.”

“Our research reveals customers could end up paying £167 more than they need to as door-to-door salesmen are unable to offer the discounts that are applied online. The changes that have been made to date are a welcome addition to safeguard customers; however this review has been much needed for a long time. Hopefully it will mark the end of customers being overcharged and missold,” Kloet continued. “Our message to energy consumers remains the same: they should shop around online to make sure they’re getting the best deal possible and turn these salesmen away.”

Historic gym the site of Benet Academy, Illinois victory over Oswego

Monday, January 18, 2010

Benet Academy Redwings 40 34 Oswego Panthers

The Benet Academy Redwings boys basketball team defeated the Oswego High School Panthers 40–34 Saturday night at Benet’s historic Alumni Gym. 

Located at Lisle, Illinois, United States, the gymnasium is home to Benet’s winning streak of 102 consecutive home games. The statewide record lasted from November 26, 1975 until January 24, 1987, when Naperville North High School defeated the Redwings 47–46. Benet also achieved 96 consecutive victories in the Western Suburban Catholic Conference at that time. 

The school continued to use the facility, colloquially referred to as the “Old Gym” or the “Small Gym”, until the end of the 1994 season, when a newer athletic center was built on campus. It wasn’t until the late 1990’s when then-coach Marty Gaughan decided to play one game per year in the Alumni Gym to remind the school of its history. “There is just an electricity, and you feel it when you are in there,” said Gaughan, who coached the team from the 1989–1990 season to the 2007–2008 season. 

This tradition continued until the 2006–2007 season, when the Redwings played against long-time rival St. Francis High School. Renovations prevented the gym from being used for athletic events over the past two seasons. This game was Benet coach Gene Heidkamp’s first opportunity to coach in the older gym. “So much history and winning has taken place there, which makes it so special. It is something the entire school community is excited about,” said Heidkamp. 

Saturday’s game was played at the Alumni Gym at the request of Oswego assistant coach Jim Bagley. He wanted his son, senior forward Chris Bagley, to experience the same atmosphere he had as he played for Benet in the 1978–1979 season. Greg Kwiatkowski was also Jim Bagley’s teammate in Benet, and his son, Joe Kwiatkowski, was in the Panthers’ starting lineup as well. “Two of us who played at Benet together and now our son’s play on [Oswego] together and for them to have a chance to play where we played is going to be a great night and great experience,” said the senior Bagley. 

Alumni Gym apparently still had its charm in the second half for the Redwings, whose 15–17 score at halftime worsened into an 11-point deficit in the third quarter. Benet fell behind with a score of 21–29 at the start of the fourth quarter. From that point, the Redwings’ defense began to kick in. Oswego could make only 2 of its 13 field goals in the third quarter. Benet’s offense also gained momentum as center Frank Kaminsky scored all of his 9 points in the fourth quarter. A shot by senior Mike Runger brought the score to 31–31, and two consecutive driving layups by David Sobolewski gave Benet the lead that would last for the rest of the game. 

“We hit a dry spell there, but let’s give credit where credit is due. Defense wins games and they are the best defensive team we’ve faced all year,” said Oswego coach Kevin Schnable.

Benet’s Matt Parisi led his team with 15 points, and Sobolewski scored 12. Oswego’s Andrew Ziemnik also scored 12. 

Six miners trapped in Utah mine after possible earthquake

Monday, August 6, 2007

At least six miners are trapped approximately 1700 feet underground in a coal mine in Utah after portions of the shaft collapsed. The mine is owned by Utah American Energy and is close to the town of Huntington, Emery County, 160 km south of Salt Lake City.

Robert Murray, The CEO, President, Director and owner of Murray Energy and the owner of Utah American Energy, said during a press conference at 5:00 p.m. (eastern time), an “earthquake caused the collapse at about 3:00 a.m. (mountain time).”

The United States Geological Survey (USGS) recorded what is allegedly a magnitude 3.9 earthquake at 2:48 a.m. (mountain time) on Monday morning 21 km (13 miles) east, southeast of Mount Pleasant, Utah, but the director of the USGS seismology stations Walter Arabasz, says that no earthquake caused the collapse.

Murray states that at least “two mining machines will be brought in to clean out the debris” at the beginning of the collapse and that he will “spare no expense” in rescuing the men.

“We have four rescue teams working to free the trapped miners. We will try four ways to get to the miners which include drilling 1,700 feet from the top of the mountain. We will also drill a hole” in a neighboring mine shaft sealed in 2004 after it was finished being mined that is “about 100 feet from the miners.”

This article features first-hand journalism by Wikinews members. See the collaboration page for more details.
This article features first-hand journalism by Wikinews members. See the collaboration page for more details.

Commonwealth Bank of Australia CEO apologies for financial planning scandal

Thursday, July 3, 2014

Ian Narev, the CEO of the Commonwealth Bank of Australia, this morning “unreservedly” apologised to clients who lost money in a scandal involving the bank’s financial planning services arm.

Last week, a Senate enquiry found financial advisers from the Commonwealth Bank had made high-risk investments of clients’ money without the clients’ permission, resulting in hundreds of millions of dollars lost. The Senate enquiry called for a Royal Commission into the bank, and the Australian Securities and Investments Commission (ASIC).

Mr Narev stated the bank’s performance in providing financial advice was “unacceptable”, and the bank was launching a scheme to compensate clients who lost money due to the planners’ actions.

In a statement Mr Narev said, “Poor advice provided by some of our advisers between 2003 and 2012 caused financial loss and distress and I am truly sorry for that. […] There have been changes in management, structure and culture. We have also invested in new systems, implemented new processes, enhanced adviser supervision and improved training.”

An investigation by Fairfax Media instigated the Senate inquiry into the Commonwealth Bank’s financial planning division and ASIC.

Whistleblower Jeff Morris, who reported the misconduct of the bank to ASIC six years ago, said in an article for The Sydney Morning Herald that neither the bank nor ASIC should be in control of the compensation program.

Building An Online Brand

By Jerry Bader

Big companies care about brands, small companies don’t, and that is a shame because any company that has aspirations of ever getting big, better figure out how to build and manage their brand. You can get sucked into all the hype about the latest social networking fad and waste all your time and money following this week’s Internet wunderkind or you can get your head out of your digital butt and build a business from the brand up.

Branding is simply how your audience feels about your company and/or signature product or service. Your brand is your personality, your identity, and every company has one whether they know it or not. One of senior management’s major responsibilities is to manage the brand, the perception your audience has of who you are, what you do, and why they should care. Major corporations understand this and use it to their advantage, but companies that fall into the ‘I’m not General Motors’ category often ignore brand building fundamentals and satisfice with a logo.

A logo is not a brand; a logo is merely a visual representation of your brand, a visual mnemonic or reminder of what your company stands for in terms of the emotional value proposition you offer. You can offer low prices and more features, but if you don’t provide some emotional or psychological benefit you will never be able to create a sustainable brand identity.

It Takes a Universe

Building a brand is like building a self-contained world, a universe that has it’s own cultural, ethical and aesthetic perspective, and an image governed by a set of rules. Like any universe if you break the rules, you cause problems. The creators of successful television shows are experts in inventing brand universes. Programs like ‘Star Trek’ and ‘Fringe’ are obvious examples of universes with their own set of rules that audiences will accept no matter how outlandish as long as the producers develop their plots within the context of those rules. Programs that meet that standard become franchise properties and cash cows for their creators. Successful corporate brands are no different. The best brands create a world of their own with a set of guidelines that govern how and what they communicate to their audience. Break the rules and you’ll lose the audience.

Your Website: An Opportunity To Create A Unique Brand Experience

The Web is an open business environment that provides every company, no matter the size, with the opportunity to create a singular brand experience. What better place to create a unique universe than on your website, a self-contained venue that offers multiple communication options?

Most of these communication tools are well within the financial and conceptual reach of even the smallest company. Big companies with big budgets can achieve brand identity faster but their mistakes and missteps can also be more disastrous.

[youtube]http://www.youtube.com/watch?v=YCBnmAr1RTA[/youtube]

The great equalizer is your website, a venue that provides you the opportunity to present yourself to the world and to build a brand identity as impressive as the big boys, but you have to have an understanding of what it takes, and the discipline to continually abide by the rules you create.

Sticking to the laws of your brand story do not have to be limiting, in fact, they can be downright liberating by allowing you to make better decisions faster and with more confidence.

The Small Company Dilemma

Owner managers have their hands full running the day-to-day operations of their companies; that leaves little time to worry about seemingly esoteric marketing concepts like branding, but branding is one of the key building blocks of controlling and managing a growing business. With all the elements of a brand universe in place, everything gets easier, from decisions on what to do about your website and mobile strategies, to what message needs to be communicated in your advertising, to hiring and managing staff.

Taking a step back can definitely help in moving forward, but the truth is most entrepreneurs and management executives are neither expert in, nor trained to develop a unified brand strategy. Finding an outside advisor you trust that can translate your vision into a brand universe complete with all the necessary components is critical to building a sustainable company that will grow and prosper under a consistent well-managed leadership team. Without an appropriate set of brand rules growth companies can easily fall prey to departmental infighting and destructive, petty turf wars.

Cultural Identity

There are many ways to define culture but for our purposes culture is a shared set of attitudes, goals, and behaviors that define and identify an organization. Corporate culture defines what makes your business different from your competitors; it’s what holds an enterprise together despite personality differences and personal agendas. If everyone is on the same page, moving in the same direction, decisions can be dealt with in an orderly efficient manner. In short, corporate culture is a shared vision and point-of-view that helps define and clarify your identity and style.

Before you dismiss the idea of corporate culture as something of little value to your organization think about the criteria you use to hire and train employees, to develop customer service policy, and to design in-store, website, and mobile experiences. Are they all in sync, all compatible, all working toward the same goal, and all delivering the same emotional value proposition to your interested publics?

Visual Identity

Traditionally visual identity is what most people associate with branding. People understand they need a logo and maybe even a tagline to go along with it, but all to often logo development is a stand-alone exercise rather than an integrated approach to identifying and representing what a company stands for. Alone a logo is just a meaningless graphic symbol. The Nike ‘swoosh,’ the Kodak ‘K,’ or even Starbuck’s stylized mermaid mean nothing in and of themselves.

But even in the realm of visual identity, logos and taglines are not enough. The consistent use of a corporate color palette, iconography, language, typography, and even the look of the spokespeople used in videos, commercials, and in print must all be delivering the same consistent subliminal message.

Sonic Identity

If you’re serious about branding you must consider Sonic Personality. In an age of multimedia communication, sonic branding is the most sophisticated, least appreciated, scientifically complex, and emotionally charged communication tool you have at your disposal. Sonic identity consists of audio logos, music, voice, and sound effects. Sonic branding is the ultimate subliminal difference maker and you ignore it or misuse it at your peril.

Intel spends millions implementing their signature sound logo that is universally identified and synonymous with the company. Carmakers spend small fortunes creating distinctive sounds for how their car doors shut, and potato chip manufacturers create signature sounds for the crinkle in their packaging.

The voice of the actor used, the music that accompanies the message, and the sound effects that point to the key emotional moments of a video or commercial are the difference between success and failure, the difference between communication and noise. When people see the Nike swoosh, what sounds-off in their heads is not swoosh but Nike; it’s the sound that sticks in the memory, the logo is merely a visualization of that sound. Sound design may be the least talked about aspect of branding but it’s also the most sophisticated. Sound design is the next big thing in branding, especially for Web entrepreneurs.

The Bottom Line

The bottom line is simple: create a sustainable brand story built upon a set of guiding principles and then deliver whatever you promise in your emotional value proposition. Managing a business was never easy and relying on ever-changing statistics and fad marketing solutions only leads to continual strategic alterations, and that only confuses your audience. By sticking to your brand-world-view you can fine-tune tactics to adjust for market changes without having to rethink your entire business philosophy.

About the Author: Jerry Bader is Senior Partner at MRPwebmedia, a website design and marketing firm that specializes in Web-video Marketing Campaigns and Video Websites. Visit

mrpwebmedia.com

,

136words.com

, and

sonicpersonality.com.

Contact at info@mrpwebmedia.com or telephone (905) 764-1246.

Source:

isnare.com

Permanent Link:

isnare.com/?aid=733626&ca=Marketing

Ottawa plans tax windfall to deal with budget surplus

Sunday, October 9, 2005

Canada’s federal government has announced a new program that plans to share unexpected budget surpluses with ordinary citizens. It should be introduced in Ottawa as early as Friday.

The Surplus Allocation Act would share any surplus equally between tax cuts, new spending and debt relief. It would not replace Canada’s $3 billion emergency fund. Under existing law any surplus is funneled completely into debt relief.

The benefit would come as an amount added on to the income tax returns of that year. It would then be added on to the amount a person can earn tax-free for each subsequent year.

Along with the new home heating oil rebate program are considered to be pre-election maneuvering from the liberals. Paul Martin has promised an election within 30 days of the Gomery Commission Report’s release. The report is expected in February.

Race to save Chilean miners trapped underground from spiralling into depression continues

Thursday, September 2, 2010

It has emerged that the 33 Chilean miners trapped underground after the mine they were working in collapsed could be brought to the surface in a shorter time than was initially feared. While officials publicly announced that the men would not be brought to the surface until Christmas, sources inside technical meetings have revealed that they could in fact be on the surface by early November. The news comes as families were allowed to speak by radio-telephone to their trapped loved ones on Sunday. Over the weekend, video images filmed by the miners emerged showing the miners playing dominoes at a table and singing the Chilean national anthem. The miners also used the camera to send video messages to their families on the surface, saying that they regularly broke into tears, but were feeling better having received food and water.

The grainy nightvision images, filmed on a high definition camcorder that was sent down a small shaft to the mine, show the men in good spirits, chanting “long live Chile, and long live the miners.” They are unshaven and stripped to the waist because of the heat underground, and are seen wearing white clinical trousers that have been designed to keep them dry. Giving a guided tour of the area they are occupying, Mario Sepúlveda, one of the miners, explains they have a “little cup to brush our teeth”, and a place where they pray each day. “We have everything organized,” he tells the camera. Gesturing to the table in the center of the room, he says that “we meet here every day. We plan, we have assemblies here every day so that all the decisions we make are based on the thoughts of all 33.” Another unidentified miner asks to rescuers, “get us out of here soon, please.” A thermometer is shown in the video, reading 29.5C (85F).

As the film continues, it becomes evident that the miners have stuck a poster of a topless woman on the wall. The miners appear shy, and one man puts his hand to his face, presumably dazzled by the light mounted on the cameraman’s helmet. One miner sent a message to his family. “Be calm”, he says. “We’re going to get out of here. And we thank you from the bottom of our hearts for your efforts.” Another said that the miners are “sure that there are people here in Chile that are big people, that are powerful people, that are intelligent people, and they have the technology and they will all work together to get us out of here.” Speaking to the camera, one says: “we have had the great fortune that trapped in this mine there are good, professional people. We have electricians, we have mechanics, we have machine operators and we will let you know that while you are working to rescue us on the surface, we are down here ready to help you too.” It has been reported that Mario Gómez, 63, has become the group’s “spiritual leader”, having worked in the mines for over fifty years. He has requested that materials to build a shrine be sent down to the cavern.

Upon seeing the video in a private screening, family members, who are living in a small village of tents at the entrance to the San José copper-gold mine—which they have named Camp Hope—were elated. “He’s skinny, bearded and it was painful to see him with his head hanging down, but I am so happy to see him alive”, said Ruth Contreras, the mother of Carlos Bravo, who is trapped in the mine. The video, of which only a small portion has been released to the public, shows the miners, many of them wearing helmets, cracking jokes and thanking the rescuers for their continued efforts. The supplies are being sent to the men through a small shaft only twelve centimeters wide, and a laboratory has been set up with the purpose of designing collapsible cots and miniature sandwiches, which can be sent down such a narrow space.

CNN reported on Friday that “officials are splitting the men into two shifts so one group sleeps while the other works or has leisure time .. On average, each man has lost 22 pounds (10 kilograms) since they became trapped three weeks ago, and dehydration remains a threat. But a survey of the men indicates that at least nine miners are still too overweight to fit through the proposed rescue shaft. Initially, the miners survived by draining water from a water-cooled piece of equipment. To stay hydrated in the 90-degree mine, each miner must drink eight or nine pints of water per day.”

But while there are jubilant celebrations on the surface that the miners are alive, officials are now nervous that the miners could become depressed, trapped in a dark room the size of a small apartment. Chilean health minister Jaime Mañalich said that, on the video, he saw the telltale signs of depression. “They are more isolated, they don’t want to be on the screen, they are not eating well”, he said. “I would say depression is the correct word.” He said that doctors who had watched the video had observed the men suffering from “severe dermatological problems.” Dr. Rodrigo Figueroa, head of the trauma, stress and disaster unit at the Catholic University in Santiago, Chile, explained that “following the euphoria of being discovered, the normal psychological reaction would be for the men to collapse in a combination of fatigue and stress … People who are trained for emergencies – like these miners – tend to minimize their own needs or to ignore them. When it is time to ask for help, they don’t.” NASA has advised emergency workers that entertaining the miners would be a good idea. They are to be sent a television system complete with taped football matches. Another dilemma facing Mañalich is whether the miners should be permitted to smoke underground. While nicotine gum has been delivered to the miners, sending down cigarettes is a plan that has not been ruled out.

With the news that drilling of the main rescue tunnel was expected to begin on Monday, officials have informed the media that they hope to have the miners out of the mine by Christmas—but sources with access to technical meetings have suggested that the miners could actually be rescued by the first week of November. A news report described the rescue plan—”the main focus is a machine that bores straight down to 688m and creates a chimney-type duct that could be used to haul the miners out one by one in a rescue basket. A second drilling operation will attempt to intercept a mining tunnel at a depth of roughly 350m. The miners would then have to make their way through several miles of dark, muddy tunnels and meet the rescue drill at roughly the halfway point of their current depth of 688m.” Iván Viveros Aranas, a Chilean policeman working at Camp Hope, told reporters that Chile “has shown a unity regardless of religion or social class. You see people arriving here just to volunteer, they have no relation at all to these families.”

But over the weekend, The New York Times reported that the “miners who have astonished the world with their discipline a half-mile underground will have to aid their own escape — clearing 3,000 to 4,000 tons of rock that will fall as the rescue hole is drilled, the engineer in charge of drilling said Sunday … The work will require about a half-dozen men working in shifts 24 hours a day.” Andrés Sougarret, a senior engineer involved in operating the drill said that “the miners are going to have to take out all that material as it falls.”

The families of those trapped were allowed to speak to them by radio-telephone on Sunday—a possibility that brought reassurance both the miners and those on the surface. The Intendant of the Atacama Region, Ximena Matas, said that there had been “moments of great emotion.” She continued to say that the families “listened with great interest and they both felt and realized that the men are well. This has been a very important moment, which no doubt strengthens their [the miners’] morale.” The phone line is thought to be quite temperamental, but it is hoped that soon, those in the mine and those in Camp Hope will be able to talk every day. “To hear his voice was a balm to my heart … He is aware that the rescue is not going to happen today, that it will take some time. He asked us to stay calm as everything is going to be OK … He sounded relaxed and since it was so short I didn’t manage to ask anything. Twenty seconds was nothing”, said said Jessica Cortés, who spoke to her husband Víctor Zamora, who was not even a miner, but a vehicle mechanic. “He went in that day because a vehicle had broken down inside the mine … At first they told us he had been crushed [to death].”

Esteban Rojas sent up a letter from inside the mine, proposing to his long-time partner Jessica Yáñez, 43. While they have officially been married for 25 years, their wedding was a civil service—but Rojas has now promised to have a church ceremony which is customary in Chile. “Please keep praying that we get out of this alive. And when I do get out, we will buy a dress and get married,” the letter read. Yáñez told a newspaper that she thought he was never going to ask her. “We have talked about it before, but he never asked me … He knows that however long it takes, I’ll wait for him, because with him I’ve been through good and bad.”